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Privacy Policy

Last updated 14 September 2026

This describes what PTSOP LLC stores about you when you use PTSOP, why, and who else sees it. It describes what the software actually does rather than the widest thing we might be permitted to do.

1.What we collect

Almost all of it is what you typed in or clicked on.

  • Your email address. It is how an account is identified. If you sign in with Google or Microsoft we also receive the name and profile picture on that account, and an identifier for it.
  • Your settings. Your chosen sportsbook and your favourite teams.
  • Bets you track. The prop, side, line, price, stake and result of anything you add to your record. These are notes you keep, not wagers — PTSOP does not place bets and has no connection to any sportsbook account you hold.
  • Questions you ask the assistant, and its answers. Including the data tables each answer was built from, so a conversation you come back to still shows the rows it cited. See sections 3 and 6.
  • When you visit. The first time you signed in, the last time you were here, and which days you came back. It is how we know whether the product is being used and what to build next. We record the times and nothing else about a visit — no page addresses, no IP address, no browser, and nothing is shared with anyone.
  • Ordinary server logs. Our host records requests, including IP address and browser, for security and debugging.

We do not collect payment card details. When paid plans launch, card data goes directly to Stripe and is never held by us. We do not collect location data, and we do not run advertising or cross-site tracking.

2.Why we hold it

To sign you in, to keep your settings and betting record available on whatever device you use, to answer your questions, to keep those answers so you can come back to them rather than pay to ask again, to take payment once plans launch, and to keep the service working and secure. We do not sell personal data, and we do not share it for advertising.

3.The assistant, and what leaves the app

When you use Ask PTSOP, your question and the rows needed to answer it are sent to Anthropic, which runs the model. Your question may mention players, teams, or whatever you typed, so treat it as you would any message sent to a third party. We do not send your email address, your betting record, or your settings with it.

We also keep the conversation ourselves, so that refreshing the page does not throw away an answer you paid for. You can see everything saved, and delete any of it, at Ask → your conversations. Anything you delete there is gone from our database, not hidden. How long we keep the rest is in section 6.

4.Who else processes it

We use these services to run PTSOP. Each sees only what its job requires.

  • Vercel — hosting and request logs.
  • Neon — the database holding your account, settings, tracked bets and saved conversations.
  • Resend — sends sign-in link emails, so it processes your email address.
  • Google and Microsoft — only if you choose to sign in with them.
  • Anthropic — the assistant, as described above.
  • Stripe — payments, once paid plans launch. Stripe holds card data; we hold only a customer reference and your plan.

5.Cookies

Two, both necessary, neither used for tracking: a session cookie that keeps you signed in for up to 30 days, and a small cookie recording whether you chose the light or dark theme. There are no advertising or analytics cookies.

6.How long we keep it

Your account, settings and tracked bets are kept while your account exists. Ask us to delete the account and we remove them; deleting the account removes the settings and betting record with it. Server logs are kept for a short period by our host and then rotate out.

Saved conversations are deleted after 30 days. That happens on a schedule whether or not you ask, and you can delete one yourself at any time before then. Deleted means removed from the database, not hidden from the page.

7.Your choices

  • Ask what we hold about you, and we will tell you.
  • Correct anything wrong.
  • Delete your account and everything attached to it.
  • Delete any saved conversation, or all of them, from Ask.
  • Export your tracked bets.

Write to contact@ptsop.ai. Depending on where you live you may have additional rights under laws such as the GDPR or the CCPA; we honour the same requests regardless of where you are.

8.Security

Traffic is encrypted in transit, the database is access-controlled, and there are no passwords to steal — sign-in is by emailed link or through Google or Microsoft. No system is perfectly secure, and we will tell affected users promptly if a breach occurs.

9.Children

PTSOP is not for anyone under 21. We do not knowingly collect data from them, and will delete it if we discover we have.

10.Changes

If we change this policy materially we will tell account holders by email before it takes effect.

11.Contact

Privacy questions and deletion requests: contact@ptsop.ai.